1. Introduction
Falcon Africa ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Our mission is to empower African brands while maintaining the highest standards of data integrity and transparency. By using our services, you trust us with your information, and we take that responsibility seriously.
2. Information We Collect
We collect information that allows us to provide a personalized and efficient experience. This data fall into the following categories:
Identity & Contact
Your full name, professional email address, phone number, and business registration details provided during onboarding.
Financial Data
Payment details including billing address and transaction history. We use PCI-compliant processors for your security.
Platform Insights
Technical data such as IP address, browser type, device identifiers, and how you interact with our platform tools.
Campaign Assets
Creative content, target demographic preferences, and performance metrics relevant to your marketing objectives.
3. How We Use Your Information
We utilize your data for specific, legitimate business purposes designed to enhance your brand's growth:
- To orchestrate and optimize your marketing campaigns across digital and physical channels.
- To provide real-time analytics and insights for data-driven decision making.
- To communicate critical updates, performance reports, and strategic recommendations.
- To secure our platform and protect your accounts from unauthorized access and fraud.
- To comply with legal obligations and regulatory requirements in the markets we operate.
5. Data Security
Bank-Grade Encryption
Your data is protected by the same security standards used by global financial institutions. We employ AES-256 encryption at rest and TLS encryption in transit.
6. Your Privacy Rights
We provide you with full control over your data. Depending on your jurisdiction, you have the following rights:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Correct any inaccurate or incomplete personal information.
Right to Erasure
Request the deletion of your data under certain conditions.
Right to Restriction
Limit how we process your data for specific purposes.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our dedicated data privacy team.
Physical Office
Falcon Africa Inc.
123 Innovation Drive,
Lagos, Nigeria